Tom Leonard, President and CEO of Stew Leonard’s stopped by Nemacolin Woodlands Resort to share with our Management Team what makes their company such a success. It didn’t take long for us to see a parallel in our management philosophies: "Take good care of your people and they in turn will take good care of your customers."
The success of this family-owned business and their legion of loyal shoppers is largely due to their passionate approach to customer service and fostering a fun and fulfilling work environment, much like here at Nemacolin.
We’d like to thank Tom for his time and for sharing his story. Below is a clip from his presentation.
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                                  Posted on 
Tuesday, May 03, 2011
 by Nemacolin Woodlands Resort
 
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