Thank You, Associates!

It is that time... when we come together as a Resort and thank our Associates for their hard work and dedication.  At Nemacolin Woodlands Resort we pride ourselves in delivering the very best in customer service.  While not every position at Nemacolin is considered a front-of-the-line position, meaning that an associate interacts face-to-face with our guests, it is still our philosophy that every associate's #1 job is our guests.  No matter the weight of their interactions, an associate's work each and every day does have an impact on the guest's experience. Please join us in congratulating our Associates of the Month and take a moment to learn more on why they were recognized.

RISING STAR:
Amber Kassouf - Retail
"Amber has taken on more responsibilities regarding our resort inventory and our receiving areas. She has implemented new procedures on transferring product and processing of damages that have been really effective"

FRONT OF THE HOUSE:
Jamon Lehman - Woodlands Spa, Salon
"Jamon is a very hard worker and is always up for whatever challenge is thrown his way. He owns every moment and creates lasting memories for his guests."














BACK OF THE HOUSE:
Josh Gray - Food & Beverage, Autumn Culinary
"Josh has stepped up and knocked it out of the park the past three months.  We were down a team member and Josh has done a tremendous job from working extra days and hours."












LEADER OF THE MONTH:
Kanya Knox - Banquets
"Kanya goes above and beyond what she is expected to do.  She always is ready to jump in and assist whatever department needs help, while also managing one of the biggest departments on property."